Personnel and patient scheduling in the high demanded hospital services: A case study in the physiotherapy service

Ogulata S. N., KOYUNCU M., Karakas E.

JOURNAL OF MEDICAL SYSTEMS, cilt.32, sa.3, ss.221-228, 2008 (SCI-Expanded) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 32 Sayı: 3
  • Basım Tarihi: 2008
  • Doi Numarası: 10.1007/s10916-007-9126-4
  • Dergi Adı: JOURNAL OF MEDICAL SYSTEMS
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.221-228
  • Anahtar Kelimeler: hospital services, mathematical programming, staff scheduling, hierarchical mathematical model, balanced workload
  • Çukurova Üniversitesi Adresli: Evet

Özet

High demand but limited staffs within some services of a hospital require a proper scheduling of staff and patients. In this study, a hierarchical mathematical model is proposed to generate weekly staff scheduling. Due to computational difficulty of this scheduling problem, the entire model is broken down into manageable three hierarchical stages: (1) selection of patients, (2) assignment of patients to the staff, (3) scheduling of patients throughout a day. The developed models were tested on the data collected in College of Medicine Research Hospital at Cukurova University using GAMS and MPL optimization packages. From the results of the case study, the presented hierarchical model provided a schedule that ensures to maximize the number of selected patients, to balance the workload of physiotherapist, and to minimize waiting time of patients in their treatment day.