The Relationship Between Social Problem Solving Ability and Burnout Level: A Field Study Among Health Professionals


Efeoglu E. I., ÖZCAN S.

HANDBOOK OF RESEARCH ON HUMAN FACTORS IN CONTEMPORARY WORKFORCE DEVELOPMENT, ss.268-282, 2017 (SSCI) identifier

Özet

The aim of this study is to identify the relationship between social problem solving ability and burnout level of health professionals in a southeast city of Turkey. Material and Method: Data were collected using a self-reported questionnaire with the Short Form of Social Problem Solving Inventory and Maslach Burnout Inventory. A total number of 356 health professionals participated in the study. Results: Of all the participants; 44.1% were nurses, 27.0% were doctors and 28.9% consisted of other health professionals. Functional social problem solving dimensions were negatively correlated with emotional exhaustion and depersonalization and positively correlated with personal accomplishment. Conclusion: There is a negative correlation between social problem solving ability and burnout levels of health professionals. Evaluating social problem skills may allow to identify the ones who may be at risk for burnout; and improving their social problem solving skills may protect them from burnout.