The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention


Cakici A. C. , Akgunduz Y., YILDIRIM O.

TOURISM REVIEW, vol.74, no.3, pp.443-462, 2019 (Journal Indexed in SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 74 Issue: 3
  • Publication Date: 2019
  • Doi Number: 10.1108/tr-02-2018-0025
  • Title of Journal : TOURISM REVIEW
  • Page Numbers: pp.443-462

Abstract

Purpose The purpose of this study was to examine the relationships between perceived price justice, satisfaction, revisit intention and loyalty among restaurant customers, specially the mediating effect of revisit intention in the relationship between perceived price justice, satisfaction and loyalty.