Business and Optimization Applications Using AI Chatbots

Özbek H. E., DEMİRCİOĞLU M.

International Conference on Business and Technology, ICBT 2023, Manama, Bahreyn, 7 - 09 Mayıs 2023, cilt.923 LNNS, ss.38-47 identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 923 LNNS
  • Doi Numarası: 10.1007/978-3-031-55911-2_5
  • Basıldığı Şehir: Manama
  • Basıldığı Ülke: Bahreyn
  • Sayfa Sayıları: ss.38-47
  • Anahtar Kelimeler: AI Chatbots, Business Applications, Digital transformation
  • Çukurova Üniversitesi Adresli: Evet

Özet

These systems, sometimes known as smart robots, are intended to accomplish jobs with a high level of intelligence. Applying this intelligence can proficiently gather, analyze and, assess complex business data that comes from multiple sources, including financial reports, sales data, and consumer feedback. The utilization of natural language processing capabilities in AI systems, such as, ChatGPT, enables the rapid acquisition of critical information. The usage areas of AI-based Chat bots have started to increase also in business. The aim of this study is to examine three different business application in AI-based chatbots. First case study shows how can we utilized the feature of text summarization, and the second and third are dependent on mathematical techniques which are optimization and project management.