Cekici, V. And Yuregir, O. 2021. Process optimization of the customer complaints handling system and a new customer-oriented model proposal. JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY , vol.36, no.2 , 855-869.

Cekici, V., & Yuregir, O., (2021). Process optimization of the customer complaints handling system and a new customer-oriented model proposal. JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY , vol.36, no.2, 855-869.

Cekici, Vedat, And HACİRE OYA YÜREGİR. "Process optimization of the customer complaints handling system and a new customer-oriented model proposal," JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY , vol.36, no.2, 855-869, 2021

Cekici, Vedat And Yuregir, HACİRE O. . "Process optimization of the customer complaints handling system and a new customer-oriented model proposal." JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY , vol.36, no.2, pp.855-869, 2021

Cekici, V. And Yuregir, O. (2021) . "Process optimization of the customer complaints handling system and a new customer-oriented model proposal." JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY , vol.36, no.2, pp.855-869.

@article{article, author={Vedat Cekici And author={HACİRE OYA YÜREGİR}, title={Process optimization of the customer complaints handling system and a new customer-oriented model proposal}, journal={JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY}, year=2021, pages={855-869} }