Demirci Orel, F. And Kara, A. Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market. 2015. In Marketing Dynamism & Sustainability , SpringerLink, New York, 226.

Demirci Orel, F., & Kara, A., (2015). Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market. Marketing Dynamism & Sustainability (pp.226), New York: SpringerLink.

Demirci Orel, FATMA, And Ali Kara. "Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market." In Marketing Dynamism & Sustainability , 226. New York: SpringerLink, 2015

Demirci Orel, FATMA D. And Kara, Ali. "Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market." Marketing Dynamism & Sustainability , SpringerLink, 2015, pp.226.

Demirci Orel, F. And Kara, A. (2015) "Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market", Marketing Dynamism & Sustainability . New York: SpringerLink.

@bookchapter{bookchapter, author ={FATMA DEMİRCİ OREL And author ={Ali Kara}, chaptertitle={Assessing the Role of Service Quality of Retail Self-Checkouts on Customer Satisfaction and Loyalty: Empirical Evidence from an Emerging Market}, booktitle={ Marketing Dynamism & Sustainability}, publisher={SpringerLink}, city={New York},year={2015} }